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sale on!! enter sale30 in the voucher code at the checkout (excludes furniture)

Delivery Information

DELIVERY TIMES

  • Dispatch is typically within 48 hours, delivery time 2-3 working days but allow up to 5 working days
  • Items which are not held in stock but available to order can take up to 10 days

For delivery outside of Mainland UK, please contact me peppemporium@gmail.com for delivery costs and times prior to order.

Scottish Highlands, Islands and NI and other delivery zones are excluded due to courier charges exceeding our postal rates. A full list of excluded postcode areas can be found at the checkout.

If you need your order by a specific date please contact us via email and we will discuss the best option. We operate Monday to Friday excluding bank holidays, so any orders placed on the weekend will be dispatched on the Monday providing it’s in stock. During busy periods, your parcel may take slightly longer to arrive but we will do our best to keep you updated. If you have any queries, please do not hesitate to get in touch. peppemporium@gmail.com  Our couriers will try to delivery you order on the first attempt, but please understand that they may experience delays with adverse weather or breakdowns which are out of our control.

If you miss a delivery you will be able to contact the courier directly using the information on the calling card to re-organise your delivery, however we ship most items tracked for convenance  Bulky items are shipped DPD and you will receive an hour time slot from the courier. When you receive your order, please take care to fully inspect your items to ensure you are happy with them before throwing out packaging and assembling. Unfortunately, we may be unable to offer a refund if there is no packaging or if the item is not as original or damaged. If you believe items may be missing from your order, please contact us before returning.